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Terms and Conditions

Welcome to Meet Healthcare Automation Technology Sdn. Bhd. (Company No: [Insert Number]), hereinafter referred to as “HATSB,” “we,” “us,” or “our.”

By using our website, mobile applications, and IoT-enabled medical devices (collectively referred to as the “Services”), you agree to be bound by these Terms and Conditions. Please read them carefully before using our Services.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. If you do not agree with any part of these Terms, you must not use our Services.

2. Medical Disclaimer

Our devices and applications are intended to support personal health monitoring and are not substitutes for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider for any health concerns.

3. Use of Services

You agree to use our Services for lawful purposes only. You must not:

  • Tamper with or reverse-engineer our devices or software
  • Use our Services in a way that violates any laws or regulations
  • Share misleading or false health data

4. User Accounts

To access certain features, you may be required to create an account. You are responsible for:

  • Keeping your login credentials secure
  • Ensuring that the information provided is accurate and up to date
  • All activity that occurs under your account

5. Data Privacy

We take your privacy seriously. Your personal and health data will be collected, processed, and stored in accordance with our Privacy Policy, which complies with Malaysia’s Personal Data Protection Act (PDPA) 2010 and other applicable data protection laws.

6. Device and App Integration

Our medical IoT devices are designed to integrate with our mobile applications. You are responsible for:

  • Ensuring your smartphone is compatible
  • Installing updates to ensure proper functionality
  • Using the devices and applications as intended

7. Intellectual Property

All content, technology, and designs are the intellectual property of HATSB unless otherwise stated. You may not:

  • Reproduce, modify, or distribute any part of our Services without permission
  • Use our trademarks or logos without written consent

8. Limitation of Liability

To the maximum extent permitted by law, HATSB shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Health outcomes resulting from the use or misuse of our devices or apps
  • Technical malfunctions, errors, or interruptions in Services

9. Warranties and Support

Our devices come with a limited warranty against manufacturing defects. Warranty claims must be made within [Insert Warranty Period, e.g., 12 months] from the date of purchase and are subject to inspection and approval.

10. Modifications to Services or Terms

We reserve the right to change or discontinue any aspect of the Services at any time. We may also update these Terms from time to time. Your continued use constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.

12. Contact Us

If you have any questions about these Terms, please contact us at sales@hatbs.com