SARA, Your Health Connected
Malaysia’s connected digital healthcare ecosystem linking patients, healthcare providers, pharmacies and IoT health devices through one coordinated platform.
SARA helps patients request healthcare services, compare provider offers, arrange home visits, manage family health profiles, receive e-prescriptions, track medication reminders and connect compatible IoT medical devices for better health monitoring.
- Home healthcare, nursing and physiotherapy service requests
- Real-time provider bidding system
- IoT connected health device monitoring
- e-Prescriptions & Digital Pharmacy Fulfillment
- Family / dependent health profiles
- Secure healthcare records and payments
24/7 Access
Anytime healthcare
Certified Providers
Verified MMC doctors
Live Consultation
Real-time telemedicine
IoT Monitoring
Connected health devices
e-Prescriptions
Digital & QR-verified
Secure Platform
Encrypted health data
One Connected Healthcare Ecosystem
SARA synchronizes patients, healthcare providers, pharmacies and IoT medical devices in one platform. Patients request care, verified providers respond with service offers, healthcare visits are coordinated, IoT readings can be captured, and prescriptions or health products can be fulfilled through connected pharmacies and HATSB e-commerce.
Patient Requests Healthcare Service
Patient opens SARA Life, selects own profile or dependent profile, enters symptoms, location and preferred time.
Healthcare Providers Bid & Offer
Verified doctors, nurses, physiotherapists or other approved healthcare providers receive the request and submit fees, availability and estimated arrival time.
Patient Accepts Best Offer
Patient compares provider profiles, credentials, ratings, pricing and availability before confirming.
Consultation & Care Delivered
Provider delivers care via home visit or arranged physical service. IoT devices sync live health data. Digital records are created.
IoT Health Data Captured
Compatible devices such as BP monitor, ECG, pulse oximeter, smart scale, ultrasound or other supported devices may be used to capture health readings.
Prescription / Pharmacy / Product Fulfilment
Provider may issue e-prescription where applicable. Pharmacy fulfils medicine, and patients may also purchase compatible IoT health devices or healthcare products through HATSB’s e-commerce store.
Request Care
SARA Life
Provider Bids
SARA Care
Patient Accepts
Best match
Care Delivered
Home or video
e-Prescription
Digitally signed
Meds Delivered
SARA Pharmacy
SARA Life —
Manage Your Family Healthcare
SARA Life helps patients and families request healthcare services, compare provider offers, manage dependent profiles, track medication reminders, receive e-prescriptions and connect compatible IoT health devices.
- Arrange home visits or physical healthcare services
- Monitor readings from compatible IoT medical devices
- Purchase compatible health devices from HATSB’s e-commerce store
- Track pharmacy fulfilment or product delivery
SARA Care —
The Provider App
SARA Care helps healthcare providers receive patient requests, submit service offers, manage appointments, coordinate home visits, capture IoT health readings and issue digital healthcare documents where applicable.
Receive real-time patient requests
Set service area and availability
Submit service fees and estimated arrival time
Manage home visits and physical appointments
Capture or view IoT health readings
Issue e-prescriptions, medical certificates and referral letters where applicable
Manage patient communication through secure chat
View service history, earnings and analytics
Better Patient Assessment With Connected Devices
Compatible IoT medical devices can help providers capture structured readings such as blood pressure, ECG, SpO2, body metrics and other measurements during patient care. This improves documentation, reduces manual
SARA Pharmacy — Connect Prescriptions, Products and Patients.
SARA Pharmacy enables pharmacies to receive e-prescriptions, manage inventory, fulfil patient orders, track pickup or delivery status and participate in the connected SARA healthcare ecosystem.
Receive e-prescription orders
Verify and process prescription requests
Manage product and medicine inventory
Sell approved healthcare products and devices
Track pickup and delivery status
View stock movement and sales analytics
Support patients with medication fulfilment
Connect pharmacy products to SARA Life users
List compatible health products and IoT medical devices for patients to purchase through the HATSB ecosystem
Connect health readings, improve monitoring and support better care coordination.
BP Monitor
Benefit for Patient: Track blood pressure readings from home and share records with healthcare providers.
Benefit for Provider: View structured BP trends instead of relying only on verbal reporting.
ECG Device
Benefit for Patient : Capture ECG readings using a compatible portable device..
Benefit for Provider: Support better review of cardiac-related readings during service visits.
Oximeter
Benefit for Patient: Monitor SpO2 and pulse rate conveniently.
Benefit for Provider: Review oxygen saturation and pulse readings as part of care assessment.
Smart Scale
Benefit for Patient: Track weight, BMI and body composition trends.
Benefit for Provider: Useful for chronic care, elderly care, wellness and weight-monitoring programs.
Ultrasound
Benefit for Patient: Access portable imaging support through qualified healthcare providers.
Benefit for Provider: Use portable ultrasound as part of mobile healthcare service capability.
Vein Finder
Benefit for Patient: Supports easier vein location during selected procedures.
Benefit for Provider: Useful for home care, nursing and clinical procedures requiring vascular access support.
Vein Finder
Benefit for Patient: Supports easier vein location during selected procedures.
Benefit for Provider: Useful for home care, nursing and clinical procedures requiring vascular access support.
Oximeter
Benefit for Patient: Monitor SpO2 and pulse rate conveniently.
Benefit for Provider: Review oxygen saturation and pulse readings as part of care assessment.
How SARA Works in 6 Easy Steps
Download App
Download SARA Life, SARA Care or SARA Pharmacy from Google Play or App Store — free.
Create Profile
Set up your health profile or provider credentials. Quick, easy, and secure verification.
Request Healthcare
Patients post their care needs. Providers receive instant notifications within their service area.
Receive Bids
Compare multiple bids from verified Malaysian doctors, nurses & physiotherapists. Choose the best.
Get Consultation
Receive care via secure video call or home visit. IoT devices sync live data with your doctor.
Receive Medicine
e-Prescription routes to SARA Pharmacy. Medication delivered to your door or ready for pickup.
Built for Malaysian Healthcare
Everything you need in one connected, secure, and alwaysavailable digital healthcare platform.
24/7 Instant Healthcare Access
Healthcare Access When Providers Are Available - Request healthcare services from participating providers based on location, availability and service coverage.
Certified Providers
Qualified doctors, nurses and physiotherapists visit your home. Ideal for elderly, post-surgery recovery & chronic care.
Live health data shared instantly with your doctor
Compatible IoT readings can be captured and shared within the SARA workflow to support better care documentation and monitoring.
Missing e-commerce angle
Built-In Path to Buy Devices - Patients and providers can purchase compatible IoT health devices directly from the HATSB e-commerce store, helping them get the right devices for SARA-connected monitoring.
e-Prescriptions
QR-verified e-prescriptions, digital medical certificates and treatment records -always secure, always accessible.
Bank-Grade Data Security
End-to-end encrypted health data. Shared only with providers you consent to. Your records are never sold or shared.
24/7
Healthcare Access
10,000+
Consultations Served
3
Connected Apps
100%
Verified Professionals
Trusted by Patients, Doctors & Pharmacies Across Malaysia
Frequently Asked Questions
Everything you need to know about Malaysia’s connected healthcare platform
What is SARA — the healthcare app in Malaysia?
How does telemedicine work on SARA in Malaysia?
Is home healthcare available through SARA across Malaysia?
Yes. Verified doctors, nurses and physiotherapists in your area bid to visit your home. SARA currently covers major cities and regions across Malaysia with a growing provider network.
How does the real-time bidding system work for patients?
Are healthcare records secure on SARA?
Can pharmacies receive e-prescriptions through SARA?
What IoT health monitoring devices does SARA support?
How do doctors register for SARA Care in Malaysia?
Can doctors manage their earnings on SARA Care?
Start Your Connected Healthcare Journey Today
Choose your role. Download the right app. Experience Malaysia’s most advanced digital healthcare platform — completely free.
SARA Care
Doctors · Nurses · Physio & Allied Health
SARA Life
Patients & Families
SARA Pharmacy
Pharmacies & Dispensaries
Have a Question or Partnership Inquiry?
Let's Connect & Build Better Healthcare
Whether you’re a patient exploring SARA Life, a healthcare professional ready to join SARA Care, a pharmacy looking to digitize, or a business seeking partnership — we’d love to hear from you.
Email Us
Sales@hatsb.com
Website
hatsb.com
+60 12 511 2050
Address
A-03-09 Icon City, SS 8/1 47301
Send Us a Message
We respond within 1 business day. Your information is kept strictly private.