Smarter, Connected Healthcare Anywhere, Anytime
SARA – Synchronized Access Remote Assistance – is Malaysia’s next-generation digital healthcare platform connecting patients, doctors, nurses, pharmacies and loT health devices into one seamless, real-time ecosystem.
- Telemedicine & Secure Video Consultation
- Home Healthcare, Nursing & Physiotherapy Visits
- Real-Time Provider Bidding System
- e-Prescriptions & Digital Pharmacy Fulfillment
- loT Live Health Monitoring
- Secure, Encrypted Healthcare Platform
24/7 Access
Anytime healthcare
Certified Providers
Verified MMC doctors
Live Consultation
Real-time telemedicine
IoT Monitoring
Connected health devices
e-Prescriptions
Digital & QR-verified
Secure Platform
Encrypted health data
One Connected Healthcare Ecosystem
SARA synchronizes every stakeholder in Malaysian healthcare — patients request care, verified providers deliver it, and pharmacies fulfil prescriptions. All in real time. All in one platform
Patient Requests Healthcare Service
Patient opens SARA Life, shares symptoms, location & preferred time. Request is broadcast to nearby verified providers instantly.
Healthcare Providers Bid & Offer
Verified doctors, nurses & physiotherapists receive the request via SARA Care and submit competitive bids with fees and availability.
Patient Accepts Best Offer
Patient reviews provider profiles, ratings, credentials and fees — then accepts the best match in one tap.
Consultation & Care Delivered
Provider delivers care via home visit or video consultation. IoT devices sync live health data. Digital records are created.
Digital Prescription Generated
Provider issues a QR-verified, digitally signed e-prescription that routes automatically to the patient's SARA Life app.
Pharmacy Fulfils & Delivers
Connected SARA Pharmacy receives the prescription, prepares medication, and arranges delivery or pickup — tracked in real time.
Request Care
SARA Life
Provider Bids
SARA Care
Patient Accepts
Best match
Care Delivered
Home or video
e-Prescription
Digitally signed
Meds Delivered
SARA Pharmacy
SARA Care —
The Provider App
Real-Time Requests
Receive patient requests instantly within your service area across Malaysia.
Flexible Bidding
Set your own travel, consultancy & after-hours fees. Accept what suits you.
e-Prescriptions & Certs
Issue QR-verified medical certificates & digital prescriptions instantly.
IoT Device Integration
Prescribe, monitor BP, ECG, SpO2 & more via connected health devices.
Build Your Practice
Earn ratings & reviews. Grow your digital healthcare presence across Malaysia.
Secure Patient Chat
Coordinate, share instructions & send follow-ups through encrypted chat.
SARA Life—
Your Health, Your Control.
🏠 Home Visits
💊 e-Prescriptions
👨👩👧 Family Profiles
📺 Telemedicine
🚚 Medicine Delivery
- Request care & compare bids from certified Malaysian doctors
- Video teleconsultation or home visit - your choice
- Live loT health monitoring shared with your doctor
- Family health profiles with medication tracking
- Medicine delivery from connected SARA Pharmacies
SARA Pharmacy — Digitize. Connect. Grow.
Receive digital prescriptions from SARA Care doctors, manage inventory in real time, fulfil patient orders and track your pharmacy’s performance — all connected to Malaysia’s growing healthcare ecosystem.
Receive e-Prescriptions
Get signed prescriptions directly from SARA Care providers. Verify & process instantly.
Inventory Management
Upload & manage your full stock. Real-time sync keeps availability accurate.
Grow Local Reach
Gain visibility in your area, attract repeat customers & build your digital pharmacy brand.
Sales Analytics
Daily & monthly breakdown for medicines, IoT devices & total pharmacy revenue.
Order Fulfilment
Accept patient orders in one tap. Pack, dispatch & update delivery status instantly.
Secure Payments
Receive timely, secure payments to your registered account. Full transaction history.
BP Monitor
Continuous blood pressure tracking
ECG Device
12-Lead portable ECGs
Oximeter
SpO2 & pulse rate
Smart Scale
BMI, body fat & muscle mass
Ultrasound
3-in-1 pocket diagnostic
Vein Finder
Precision vascular imaging
Real-Time Health Monitoring & IoT Devices in Malaysia
- Telemedicine & Secure Video Consultation
- Home Healthcare, Nursing & Physiotherapy Visits
- Real-Time Provider Bidding System
- e-Prescriptions & Digital Pharmacy Fulfillment
- loT Live Health Monitoring
- Secure, Encrypted Healthcare Platform
BP Monitor
Continuous blood pressure tracking
ECG Device
12-Lead portable ECGs
Oximeter
SpO2 & pulse rate
Smart Scale
BMI, body fat & muscle mass
Ultrasound
3-in-1 pocket diagnostic
Vein Finder
Precision vascular imaging
How SARA Works in 6 Easy Steps
Download App
Download SARA Life, SARA Care or SARA Pharmacy from Google Play or App Store — free.
Create Profile
Set up your health profile or provider credentials. Quick, easy, and secure verification.
Request Healthcare
Patients post their care needs. Providers receive instant notifications within their service area.
Receive Bids
Compare multiple bids from verified Malaysian doctors, nurses & physiotherapists. Choose the best.
Get Consultation
Receive care via secure video call or home visit. IoT devices sync live data with your doctor.
Receive Medicine
e-Prescription routes to SARA Pharmacy. Medication delivered to your door or ready for pickup.
Built for Malaysian Healthcare
Everything you need in one connected, secure, and alwaysavailable digital healthcare platform.
24/7 Instant Healthcare Access
Access healthcare services any time, day or night, from anywhere in Malaysia. Book a doctor in minutes, not days.
Certified Providers
Qualified doctors, nurses and physiotherapists visit your home. Ideal for elderly, post-surgery recovery & chronic care.
Transparent Competitive Pricing
The real-time bidding system ensures fair, competitive rates. Review all provider offers before committing - no surprises.
IoT Monitoring
Live health data from smart medical devices shared instantly with your doctor for better, faster clinical decisions
e-Prescriptions
QR-verified e-prescriptions, digital medical certificates and treatment records -always secure, always accessible.
Bank-Grade Data Security
End-to-end encrypted health data. Shared only with providers you consent to. Your records are never sold or shared.
24/7
Healthcare Access
10,000+
Consultations Served
3
Connected Apps
100%
Verified Professionals
Trusted by Patients, Doctors & Pharmacies Across Malaysia
Frequently Asked Questions
Everything you need to know about Malaysia’s connected healthcare platform
What is SARA — the healthcare app in Malaysia?
How does telemedicine work on SARA in Malaysia?
Is home healthcare available through SARA across Malaysia?
Yes. Verified doctors, nurses and physiotherapists in your area bid to visit your home. SARA currently covers major cities and regions across Malaysia with a growing provider network.
How does the real-time bidding system work for patients?
Are healthcare records secure on SARA?
Can pharmacies receive e-prescriptions through SARA?
What IoT health monitoring devices does SARA support?
How do doctors register for SARA Care in Malaysia?
Can doctors manage their earnings on SARA Care?
Start Your Connected Healthcare Journey Today
Choose your role. Download the right app. Experience Malaysia’s most advanced digital healthcare platform — completely free.
SARA Care
Doctors · Nurses · Physio & Allied Health
SARA Life
Patients & Families
SARA Pharmacy
Pharmacies & Dispensaries
Have a Question or Partnership Inquiry?
Let's Connect & Build Better Healthcare
Whether you’re a patient exploring SARA Life, a healthcare professional ready to join SARA Care, a pharmacy looking to digitize, or a business seeking partnership — we’d love to hear from you.
Email Us
Sales@hatsb.com
Website
hatsb.com
+60 12 511 2050
Address
A-03-09 Icon City, SS 8/1 47301
Send Us a Message
We respond within 1 business day. Your information is kept strictly private.